Terms of Service
Last Updated: June 3, 2026
1. Acceptance of Terms
By accessing or using PlatVox, you agree to these Terms of Service. If you do not agree, please do not use our services.
2. Use of Services
PlatVox provides software and business automation tools designed to help businesses manage communications, customers, marketing, and operations.
You agree to use our services lawfully and responsibly.
You may not:
- Use the platform for illegal activities.
- Send spam or unwanted communications.
- Attempt to gain unauthorized access to our systems.
- Disrupt or interfere with the operation of the platform.
- Upload malicious software or harmful content.
3. Accounts
You are responsible for maintaining the security of your account and password.
You are responsible for all activity that occurs under your account.
4. Payments and Subscriptions
Some PlatVox services require payment.
By subscribing, you agree to pay all applicable fees associated with your selected plan.
Subscriptions may renew automatically unless canceled before the renewal date.
5. Ownership of Data
You retain ownership of the information and content you upload to PlatVox.
By using our services, you grant us permission to store, process, and transmit your data solely for the purpose of providing our services.
6. Termination
We reserve the right to suspend or terminate accounts that violate these Terms or misuse the platform.
You may stop using the services at any time.
7. Limitation of Liability
PlatVox is provided "as is" without warranties of any kind.
To the fullest extent permitted by law, PlatVox shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services.
8.SMS Messaging Terms & Compliance
1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with through our website at platvox.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to platvox.com or call 438-347-0739 during business hours.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction: You must be 18 years or older to participate in our SMS program.
8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at platvox.com/privacypolicy
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
9. Changes to These Terms
We may update these Terms from time to time. Continued use of the services after updates are posted constitutes acceptance of the revised Terms.
10. Contact Us
If you have any questions regarding these Terms, please contact us:
PlatVox
Email: [email protected]
Website: platvox.com