Privacy Policy
Last Updated: June 3, 2026
1. Introduction
Welcome to PlatVox
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use our website, software platform, applications, and related services (collectively, the "Services").
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Company name
- Billing information
- Account credentials
- Customer relationship management (CRM) data
- Communications and support requests
- Any other information you choose to provide
- Information Collected Automatically
- When you use our Services, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Usage data
- Log files
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
Provide and maintain our Services
Create and manage user accounts
Process transactions and subscriptions
Deliver customer support
Improve platform performance and functionality
Send service-related communications
Monitor security and prevent fraud
Comply with legal obligations
Conduct analytics and reporting
4. Customer Data
Customers may upload, store, or process information through the PlatVox platform.
You retain ownership of the data you submit to the Services. We process such information solely for the purpose of providing and maintaining the Services and as otherwise instructed by you.
5. Sharing of Information
We do not sell personal information.
We may share information with:
Service Providers
Trusted third-party vendors and service providers who assist us in operating, maintaining, hosting, securing, analyzing, and improving our Services.
Legal Requirements
When required by law, regulation, court order, or governmental request.
Business Transfers
In connection with a merger, acquisition, financing, sale of assets, or other corporate transaction.
6. Data Retention
We retain information for as long as necessary to:
Provide the Services
Comply with legal obligations
Resolve disputes
Enforce agreements
When information is no longer required, it will be securely deleted or anonymized where reasonably practicable.
7. Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to:
Authenticate users
Remember preferences
Analyze usage
Improve functionality
Enhance user experience
Users may control cookie settings through their browser preferences.
9. International Data Transfers
Your information may be processed and stored in countries other than your country of residence. By using our Services, you consent to such transfers where permitted by law.
We take reasonable measures to ensure appropriate safeguards are in place for international data transfers.
10. Your Rights
Depending on your jurisdiction, you may have rights to:
Access your personal information
Correct inaccurate information
Request deletion of information
Restrict or object to processing
Request data portability
Withdraw consent where applicable
Requests may be submitted using the contact information below.
11. Children's Privacy
Our Services are not intended for individuals under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children.
12. Third-Party Services
Our Services may integrate with or connect to third-party applications, websites, or services. We are not responsible for the privacy practices of third parties.
Users should review the privacy policies of any third-party services they choose to use.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will become effective when posted on this page. Continued use of the Services after changes are posted constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have questions regarding this Privacy Policy, please contact:
PlatVox
Email: [email protected]
Website: platvox.com